-
Npöir Mkew
★☆☆☆☆
5 months ago
We used them a few years ago for a move within Edinburgh. They totally underestimated the move, and the people sent were not competent (eg they rolled our washing machine down the tenement stairs, over its axes, as they could not think … More of another way to get it down!). They broke my daughters bed at pick up (we found pieces of it in the old flat) and when they hadn’t finished still late at night they called us, and demanded extra money to complete the move - of they’d drive off with our remaining items (including the beds so we’d have nothing to sleep on).After the move, when the items were broken, they refused to answer calls and didn’t respond to our email.I have used a lot of removal companies, always decent enough. This experience thought me to only ever go with companies that are registered with an appropriate organisation with evidence of commitment to basic standards.
-
Luna Rizzo
★☆☆☆☆
3 months ago
I requested a quote for a small removal from London to Aberdeen, consisting of 20 medium boxes and just 4 small items (a wicker unit, a planter, a plant, and a small altar). I explicitly chose a part-load/shared vehicle option and offered … More total flexibility with dates to keep costs down by sharing the journey with other customers.To my absolute shock, they quoted me a staggering £1,295!This is an absurd and ridiculous price for such a tiny volume. The whole purpose of a shared move is to split costs, but they are clearly trying to charge for a full dedicated vehicle for just a few items. What kind of service is this? Totally unprofessional and a complete waste of time. Avoid them if you are looking for an honest or affordable quote.
-
Sabine Peters
★★★★★
3 months ago
UPDATE: second time using 1st movers to move house and they were great, very careful with all my items and so friendly. I highly recommend them. All my items arrived in perfect condition and I felt like they really respected all my belongings … More really well on the on and off load. Thank you team. Will be recommending you!Used 1st movers for my trip from South England to East Lothian and I must say the service was exceptional. So helpful and took such good care of all our furniture and belongings. They also had the best price. I would definitely use them again and highly recommend!! Thank you to the team especially Damian, Alan and Sarah.
-
Constantinos Psaras
★★★★★
5 months ago
Used 1st Movers for a long-distance move from Southampton to Edinburgh. Small load (desk, chair, monitor, bicycle and boxes) but they treated it with the same care and professionalism as a full house move. The team were patient and flexible … More on collection day, Dave even waited an hour for me on delivery without any fuss. Would highly recommend for anyone moving to or from Edinburgh, especially for long-distance moves. Great service from a great small business.
-
Lucy Grant
★★★★★
6 months ago
Had a really great experience moving down to england with them. They were very flexible as I had a lot of stuff to move and the communication was excellent. Everything came safe and in great condition. Couldn't have asked for a better … More service
